Operating within the framework of the Code of Ethics, Carrier promotes behaviors that build respect and integrity. When employees, contractors and partners observe or suspect something that contradicts Carrier’s Code of Ethics, we encourage them to speak up and report it using Carrier’s Integrity Line that allows for the anonymous reporting of such concerns.

CARRIER INTEGRITY LINE
A Safe Place for Speaking Up
Carrier is committed to a safe reporting environment that is free of discrimination, fear, bullying or other negative consequences. Those who speak up to protect our company will be protected in return as Carrier has zero tolerance for retaliation in any form. Anyone engaging in retaliatory behavior against those who make a report in good-faith will be subject to disciplinary action, up to possible termination.
Reporting a Concern
Carrier employees should feel confident asking questions or raising concerns directly with their supervisor, Human Resources, an Ethics & Compliance Officer, a D&I Champion or with the Legal department.
Carrier’s Integrity Line allows for anonymous reporting online or by telephone for actual, suspected or potential violations of our Code of Ethics.
Note: Under French law anonymous reporting is limited to (a) accounting, financial, banking and auditing matters; (b) bribery and corruption matters; (c) anti-competitive matters; (d) harassment and discrimination; (e) health, hygiene and security in the workplace; (f) protection of the environment; and (g) internal processes and controls related to (a), (b), (c), (d), (e) and (f) above. For more information regarding the Program in France, please click here.
For FAQs or to learn more about our reporting program, view our quick reference guide.
Integrity Line Quick Reference Guide keyboard_arrow_right Opens in a new windowSpeak to a communication specialist regarding your concerns related to Ethics & Compliance, Carrier policies or the law.
Please refer to the table below for the dial instructions for your country. If your country is not listed, please report your concern via the "Report Online" option as the "Report By Phone" option is not currently available.
Country | First, dial this number | Second, after command number, dial this hotline number. Note: Some Countries like USA/Canada require the first number only. |
---|---|---|
Argentina | 0-800-555-4288 | 855-409-9923 |
Australia | (Optus) 1-800-551-155
(Testra) 1-800-881-011 |
855-409-9923 |
Austria | 0-800-200-288 | 855-409-9923 |
Belgium | 0-800-100-10 | 855-409-9923 |
Brazil | 0-800-890-0288 | 855-409-9923 |
Brunei | 800-1111 | 855-409-9923 |
Bulgaria | 00-800-0010 | 855-409-9923 |
Canada | 855-409-9923 | No further dialing needed. |
Chile | (Claro) 800-225-288
(ENTEL - Spanish) 800-360-312 (ENTEL) 800-360-311 (Easter Island-Spanish) 800-800-312 (Easter Island) 800-800-311 (Movistar) 800-800-288 |
855-409-9923 |
China | North, Beijing CNCG 108-888
South, Shanghai (China Tel) 10-811 |
855-409-9923 |
Colombia | 01-800-911-0010
(Spanish) 01-800-911-0011 |
855-409-9923 |
Costa Rica | 0-800-011-4114
(English) 800-225-5288 (Spanish) 800-228-8288 |
855-409-9923 |
Croatia | 0800-220-111 | 855-409-9923 |
Czech Republic | '800-144-411 | No further dialing needed. |
Denmark | 800-100-10 | 855-409-9923 |
Finland | '800-412-899 | No further dialing needed. |
France | (Hotels 1)0-800-99-1011
(Hotels 2) 0-800-99-1111 (Hotels 3) 0-800-99-1211 (Hotels-Paris only) 0-800-99-0111 (Orange) 0-800-99-0011 (Telecom Dev) 0805-701-288 |
855-409-9923 |
Germany | 0-800-225-5288 | 855-409-9923 |
Greece | 00-800-1311 | 855-409-9923 |
Hong Kong | 800-93-2266 | 855-409-9923 |
Hungary | 06-800-011-11 | 855-409-9923 |
India | 000-117 | 855-409-9923 |
Ireland | 1-800-550-000 | 855-409-9923 |
Italy (includes San Marino,
Vatican City) |
800-172-444 | 855-409-9923 |
Japan | (KDDI) 00-539-111
(NTT) 0034-811-001 (Softbank Telecom) 00-663-5111 |
855-409-9923 |
Korea, Republic of South | (Dacom) 00-309-11
(Korea Telecom) 00-729-11 (ONSE) 00-369-11 |
855-409-9923 |
Latvia | 8000-2288 | 855-409-9923 |
Lebanon | 01-426-801 | 855-409-9923 |
Luxembourg | 800-201-11 | 855-409-9923 |
Macau | 0-800-111 | 855-409-9923 |
Malaysia | 1-800-80-0011 | 855-409-9923 |
Mexico | 800-288-2872
(Por Cobrar - Spanish) 800-112-2020 |
855-409-9923 |
Netherlands | 0800-022-9111 | 855-409-9923 |
New Zealand | 000-911 | 855-409-9923 |
Norway |
800-190-11 |
855-409-9923 |
Panama | 800-2288 | 855-409-9923 |
Philippines | (Bayan) 105-11
(Digitel) 105-11 (Globe) 105-11 (Option 2) 105-11 (PLDT) 1010-5511-00 (Philcom) 105-11 (Smart) 105-11 |
855-409-9923 |
Poland | 0-0-800-111-1111 | 855-409-9923 |
Portugal | 800-800-128 | 855-409-9923 |
Qatar | 00800-100-889 | No further dialing needed. |
Romania | 0808-03-4288 | 855-409-9923 |
Russia | 8^10-800-110-1011
(Moscow) 363-2400 (St. Petersburg) 363-2400 (Outside Moscow) 8^495-363-2400 (Outside St. Petersburg) 8^812-363-2400 |
855-409-9923 |
Singapore | (SingTel) 800-011-1111
(StarHub) 800-001-0001 |
855-409-9923 |
Slovenia | 80-828-045 | No further dialing needed. |
South Africa | 0-800-99-0123 | 855-409-9923 |
Spain | 900-99-0011 | 855-409-9923 |
Sweden | 020-799-111 | 855-409-9923 |
Switzerland | 0-800-890011 | 855-409-9923 |
Taiwan | 00-801-102-880 | 855-409-9923 |
Thailand | 1800-013-031 | No further dialing needed. |
Turkey |
0811-288-0001 |
855-409-9923 |
United Arab Emirates | 8000-021
(du) 8000-555-66 |
855-409-9923 |
United Kingdom &
Northern Ireland |
0808-234-2120 | No further dialing needed. |
United States | 855-409-9923 | No further dialing needed. |
Uruguay |
000-410 |
855-409-9923 |
Vietnam | (VNPT) 1-201-0288
(Viettel) 1-228-0288 |
855-409-9923 |
Report by Phone
Speak to a communication specialist regarding your concerns related to Ethics & Compliance, Carrier policies or the law.
Please refer to the table below for the dial instructions for your country. If your country is not listed, please report your concern via the "Report Online" option as the "Report By Phone" option is not currently available.
Country | First, dial this number | Second, after command number, dial this hotline number. Note: Some Countries like USA/Canada require the first number only. |
---|---|---|
Argentina | 0-800-555-4288 | 855-409-9923 |
Australia | (Optus) 1-800-551-155
(Testra) 1-800-881-011 |
855-409-9923 |
Austria | 0-800-200-288 | 855-409-9923 |
Belgium | 0-800-100-10 | 855-409-9923 |
Brazil | 0-800-890-0288 | 855-409-9923 |
Brunei | 800-1111 | 855-409-9923 |
Bulgaria | 00-800-0010 | 855-409-9923 |
Canada | 855-409-9923 | No further dialing needed. |
Chile | (Claro) 800-225-288
(ENTEL - Spanish) 800-360-312 (ENTEL) 800-360-311 (Easter Island-Spanish) 800-800-312 (Easter Island) 800-800-311 (Movistar) 800-800-288 |
855-409-9923 |
China | North, Beijing CNCG 108-888
South, Shanghai (China Tel) 10-811 |
855-409-9923 |
Colombia | 01-800-911-0010
(Spanish) 01-800-911-0011 |
855-409-9923 |
Costa Rica | 0-800-011-4114
(English) 800-225-5288 (Spanish) 800-228-8288 |
855-409-9923 |
Croatia | 0800-220-111 | 855-409-9923 |
Czech Republic | '800-144-411 | No further dialing needed. |
Denmark | 800-100-10 | 855-409-9923 |
Finland | '800-412-899 | No further dialing needed. |
France | (Hotels 1)0-800-99-1011
(Hotels 2) 0-800-99-1111 (Hotels 3) 0-800-99-1211 (Hotels-Paris only) 0-800-99-0111 (Orange) 0-800-99-0011 (Telecom Dev) 0805-701-288 |
855-409-9923 |
Germany | 0-800-225-5288 | 855-409-9923 |
Greece | 00-800-1311 | 855-409-9923 |
Hong Kong | 800-93-2266 | 855-409-9923 |
Hungary | 06-800-011-11 | 855-409-9923 |
India | 000-117 | 855-409-9923 |
Ireland | 1-800-550-000 | 855-409-9923 |
Italy (includes San Marino,
Vatican City) |
800-172-444 | 855-409-9923 |
Japan | (KDDI) 00-539-111
(NTT) 0034-811-001 (Softbank Telecom) 00-663-5111 |
855-409-9923 |
Korea, Republic of South | (Dacom) 00-309-11
(Korea Telecom) 00-729-11 (ONSE) 00-369-11 |
855-409-9923 |
Latvia | 8000-2288 | 855-409-9923 |
Lebanon | 01-426-801 | 855-409-9923 |
Luxembourg | 800-201-11 | 855-409-9923 |
Macau | 0-800-111 | 855-409-9923 |
Malaysia | 1-800-80-0011 | 855-409-9923 |
Mexico | 800-288-2872
(Por Cobrar - Spanish) 800-112-2020 |
855-409-9923 |
Netherlands | 0800-022-9111 | 855-409-9923 |
New Zealand | 000-911 | 855-409-9923 |
Norway |
800-190-11 |
855-409-9923 |
Panama | 800-2288 | 855-409-9923 |
Philippines | (Bayan) 105-11
(Digitel) 105-11 (Globe) 105-11 (Option 2) 105-11 (PLDT) 1010-5511-00 (Philcom) 105-11 (Smart) 105-11 |
855-409-9923 |
Poland | 0-0-800-111-1111 | 855-409-9923 |
Portugal | 800-800-128 | 855-409-9923 |
Qatar | 00800-100-889 | No further dialing needed. |
Romania | 0808-03-4288 | 855-409-9923 |
Russia | 8^10-800-110-1011
(Moscow) 363-2400 (St. Petersburg) 363-2400 (Outside Moscow) 8^495-363-2400 (Outside St. Petersburg) 8^812-363-2400 |
855-409-9923 |
Singapore | (SingTel) 800-011-1111
(StarHub) 800-001-0001 |
855-409-9923 |
Slovenia | 80-828-045 | No further dialing needed. |
South Africa | 0-800-99-0123 | 855-409-9923 |
Spain | 900-99-0011 | 855-409-9923 |
Sweden | 020-799-111 | 855-409-9923 |
Switzerland | 0-800-890011 | 855-409-9923 |
Taiwan | 00-801-102-880 | 855-409-9923 |
Thailand | 1800-013-031 | No further dialing needed. |
Turkey |
0811-288-0001 |
855-409-9923 |
United Arab Emirates | 8000-021
(du) 8000-555-66 |
855-409-9923 |
United Kingdom &
Northern Ireland |
0808-234-2120 | No further dialing needed. |
United States | 855-409-9923 | No further dialing needed. |
Uruguay |
000-410 |
855-409-9923 |
Vietnam | (VNPT) 1-201-0288
(Viettel) 1-228-0288 |
855-409-9923 |
Report Online
Follow Up Online