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CARRIER INTEGRITY LINE

Operating within the framework of the Code of Ethics, Carrier promotes behaviors that build respect and integrity. When employees, contractors and partners observe or suspect something that contradicts Carrier’s Code of Ethics, we encourage them to speak up and report it using Carrier’s Integrity Line that allows for the anonymous reporting of such concerns. 

A Safe Place for Speaking Up

Carrier is committed to a safe reporting environment that is free of discrimination, fear, bullying or other negative consequences. Those who speak up to protect our company will be protected in return as Carrier has zero tolerance for retaliation in any form. Anyone engaging in retaliatory behavior against those who make a report in good-faith will be subject to disciplinary action, up to possible termination.

Reporting a Concern

Carrier employees should feel confident asking questions or raising concerns directly with their supervisor, Human Resources, an Ethics & Compliance Officer, a D&I Champion or with the Legal department.

Carrier’s Integrity Line allows for anonymous reporting online or by telephone for actual, suspected or potential violations of our Code of Ethics.

Note: Under French law anonymous reporting is limited to (a) accounting, financial, banking and auditing matters; (b) bribery and corruption matters; (c) anti-competitive matters; (d) harassment and discrimination; (e) health, hygiene and security in the workplace; (f) protection of the environment; and (g) internal processes and controls related to (a), (b), (c), (d), (e) and (f) above. For more information regarding the Program in France, please click here.

For FAQs or to learn more about our reporting program, view our quick reference guide.

Integrity Line Quick Reference Guide keyboard_arrow_right Opens in a new window

Speak to a communication specialist regarding your concerns related to Ethics & Compliance, Carrier policies or the law.

Please refer to the table below for the dial instructions for your country. If your country is not listed, please report your concern via the "Report Online" option as the "Report By Phone" option is not currently available.

Country First, dial this number Second, after command number, dial this hotline number. Note: Some Countries like USA/Canada require the first number only.
Argentina 0-800-555-4288  855-409-9923
Australia (Optus) 1-800-551-155
(Testra) 1-800-881-011 
855-409-9923
Austria 0-800-200-288  855-409-9923
Belgium 0-800-100-10  855-409-9923
Brazil 0-800-890-0288  855-409-9923
Brunei 800-1111  855-409-9923
Bulgaria 00-800-0010  855-409-9923
Canada 855-409-9923 No further dialing needed.
Chile (Claro) 800-225-288
(ENTEL - Spanish) 800-360-312
(ENTEL) 800-360-311
(Easter Island-Spanish) 800-800-312
(Easter Island) 800-800-311
(Movistar) 800-800-288
855-409-9923
China North, Beijing CNCG 108-888
South, Shanghai (China Tel) 10-811
855-409-9923
Colombia 01-800-911-0010
(Spanish) 01-800-911-0011
855-409-9923
Costa Rica 0-800-011-4114
(English) 800-225-5288
(Spanish) 800-228-8288
855-409-9923
Croatia 0800-220-111 855-409-9923
Czech Republic '800-144-411 No further dialing needed.
Denmark 800-100-10  855-409-9923
Finland '800-412-899 No further dialing needed.
France (Hotels 1)0-800-99-1011
(Hotels 2) 0-800-99-1111
(Hotels 3) 0-800-99-1211
(Hotels-Paris only) 0-800-99-0111
(Orange) 0-800-99-0011
(Telecom Dev) 0805-701-288
855-409-9923
Germany 0-800-225-5288 855-409-9923
Greece 00-800-1311  855-409-9923
Hong Kong 800-93-2266 855-409-9923
Hungary 06-800-011-11 855-409-9923
India 000-117 855-409-9923
Ireland 1-800-550-000 855-409-9923
Italy (includes San Marino,
Vatican City)
800-172-444 855-409-9923
Japan (KDDI) 00-539-111
(NTT) 0034-811-001
(Softbank Telecom) 00-663-5111
855-409-9923
Korea, Republic of South (Dacom) 00-309-11
(Korea Telecom) 00-729-11
(ONSE) 00-369-11
855-409-9923
Latvia 8000-2288 855-409-9923
Lebanon 01-426-801 855-409-9923
Luxembourg 800-201-11 855-409-9923
Macau 0-800-111  855-409-9923
Malaysia 1-800-80-0011 855-409-9923
Mexico 001-800-462-4240
(New) 01-800 288-2872
(Por Cobrar - Spanish) 01-800-112-2020
855-409-9923
Netherlands 0800-022-9111  855-409-9923
New Zealand 000-911  855-409-9923
Norway

800-190-11

855-409-9923
Panama 800-2288 855-409-9923
Philippines (Bayan) 105-11
(Digitel) 105-11
(Globe) 105-11
(Option 2) 105-11
(PLDT) 1010-5511-00
(Philcom) 105-11
(Smart) 105-11
855-409-9923
Poland 0-0-800-111-1111  855-409-9923
Portugal 800-800-128 855-409-9923
Qatar 00800-100-889 No further dialing needed.
Romania 0808-03-4288 855-409-9923
Russia 8^10-800-110-1011
(Moscow) 363-2400
(St. Petersburg) 363-2400
(Outside Moscow) 8^495-363-2400
(Outside St. Petersburg) 8^812-363-2400
855-409-9923
Singapore (SingTel) 800-011-1111
(StarHub) 800-001-0001
855-409-9923
Slovenia 80-828-045 No further dialing needed.
South Africa 0-800-99-0123  855-409-9923
Spain 900-99-0011 855-409-9923
Sweden 020-799-111  855-409-9923
Switzerland 0-800-890011 855-409-9923
Taiwan 00-801-102-880 855-409-9923
Thailand 1800-013-031 No further dialing needed.
Turkey

0811-288-0001

855-409-9923
United Arab Emirates 8000-021
(du) 8000-555-66
855-409-9923
United Kingdom &
Northern Ireland
0808-234-2120 No further dialing needed.
United States 855-409-9923 No further dialing needed.
Uruguay

000-410

855-409-9923
Vietnam (VNPT) 1-201-0288
(Viettel) 1-228-0288
855-409-9923
Submit your concern online.

Report Online keyboard_arrow_right

Check the status of an existing concern.

Follow Up keyboard_arrow_right

Report by Phone

Speak to a communication specialist regarding your concerns related to Ethics & Compliance, Carrier policies or the law.

Please refer to the table below for the dial instructions for your country. If your country is not listed, please report your concern via the "Report Online" option as the "Report By Phone" option is not currently available.

Country First, dial this number Second, after command number, dial this hotline number. Note: Some Countries like USA/Canada require the first number only.
Argentina 0-800-555-4288  855-409-9923
Australia (Optus) 1-800-551-155
(Testra) 1-800-881-011 
855-409-9923
Austria 0-800-200-288  855-409-9923
Belgium 0-800-100-10  855-409-9923
Brazil 0-800-890-0288  855-409-9923
Brunei 800-1111  855-409-9923
Bulgaria 00-800-0010  855-409-9923
Canada 855-409-9923 No further dialing needed.
Chile (Claro) 800-225-288
(ENTEL - Spanish) 800-360-312
(ENTEL) 800-360-311
(Easter Island-Spanish) 800-800-312
(Easter Island) 800-800-311
(Movistar) 800-800-288
855-409-9923
China North, Beijing CNCG 108-888
South, Shanghai (China Tel) 10-811
855-409-9923
Colombia 01-800-911-0010
(Spanish) 01-800-911-0011
855-409-9923
Costa Rica 0-800-011-4114
(English) 800-225-5288
(Spanish) 800-228-8288
855-409-9923
Croatia 0800-220-111 855-409-9923
Czech Republic '800-144-411 No further dialing needed.
Denmark 800-100-10  855-409-9923
Finland '800-412-899 No further dialing needed.
France (Hotels 1)0-800-99-1011
(Hotels 2) 0-800-99-1111
(Hotels 3) 0-800-99-1211
(Hotels-Paris only) 0-800-99-0111
(Orange) 0-800-99-0011
(Telecom Dev) 0805-701-288
855-409-9923
Germany 0-800-225-5288 855-409-9923
Greece 00-800-1311  855-409-9923
Hong Kong 800-93-2266 855-409-9923
Hungary 06-800-011-11 855-409-9923
India 000-117 855-409-9923
Ireland 1-800-550-000 855-409-9923
Italy (includes San Marino,
Vatican City)
800-172-444 855-409-9923
Japan (KDDI) 00-539-111
(NTT) 0034-811-001
(Softbank Telecom) 00-663-5111
855-409-9923
Korea, Republic of South (Dacom) 00-309-11
(Korea Telecom) 00-729-11
(ONSE) 00-369-11
855-409-9923
Latvia 8000-2288 855-409-9923
Lebanon 01-426-801 855-409-9923
Luxembourg 800-201-11 855-409-9923
Macau 0-800-111  855-409-9923
Malaysia 1-800-80-0011 855-409-9923
Mexico 001-800-462-4240
(New) 01-800 288-2872
(Por Cobrar - Spanish) 01-800-112-2020
855-409-9923
Netherlands 0800-022-9111  855-409-9923
New Zealand 000-911  855-409-9923
Norway

800-190-11

855-409-9923
Panama 800-2288 855-409-9923
Philippines (Bayan) 105-11
(Digitel) 105-11
(Globe) 105-11
(Option 2) 105-11
(PLDT) 1010-5511-00
(Philcom) 105-11
(Smart) 105-11
855-409-9923
Poland 0-0-800-111-1111  855-409-9923
Portugal 800-800-128 855-409-9923
Qatar 00800-100-889 No further dialing needed.
Romania 0808-03-4288 855-409-9923
Russia 8^10-800-110-1011
(Moscow) 363-2400
(St. Petersburg) 363-2400
(Outside Moscow) 8^495-363-2400
(Outside St. Petersburg) 8^812-363-2400
855-409-9923
Singapore (SingTel) 800-011-1111
(StarHub) 800-001-0001
855-409-9923
Slovenia 80-828-045 No further dialing needed.
South Africa 0-800-99-0123  855-409-9923
Spain 900-99-0011 855-409-9923
Sweden 020-799-111  855-409-9923
Switzerland 0-800-890011 855-409-9923
Taiwan 00-801-102-880 855-409-9923
Thailand 1800-013-031 No further dialing needed.
Turkey

0811-288-0001

855-409-9923
United Arab Emirates 8000-021
(du) 8000-555-66
855-409-9923
United Kingdom &
Northern Ireland
0808-234-2120 No further dialing needed.
United States 855-409-9923 No further dialing needed.
Uruguay

000-410

855-409-9923
Vietnam (VNPT) 1-201-0288
(Viettel) 1-228-0288
855-409-9923

Report Online

Submit your concern online.

Report Online keyboard_arrow_right

Follow Up Online

Check the status of an existing concern.

Follow Up keyboard_arrow_right