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Carrier BluEdge

The BluEdge service platform is Carrier’s new, best-in-class service and aftermarket offering. Leveraging our unmatched product expertise, the BluEdge service platform provides customers with superior service throughout the lifecycle of their HVAC, Refrigeration, and Fire & Security equipment.

Making Indoor Spaces Healthier and More Efficient

Carrier’s approach to Healthy Buildings starts with a health and wellness assessment. Our expert technicians inspect your building, determining whether there are opportunities to improve indoor air quality (IAQ), wellness, security, and more. Our best-in-class BluEdge service platform will be there to support you throughout the equipment lifecycle: from assessment and implementation to predictive monitoring and optimization.

Maintaining the Connected Cold Chain

It’s never been more important that fresh food, life-saving medicine, and critical vaccines are safely transported and stored. BluEdge equipment monitoring and maintenance services help ensure that at each link of the connected cold chain and vital refrigerated equipment are operating continuously and at peak performance and efficiency.

A Tier for Every Business

Our tiered service model offers customers a range of options to meet the particular needs of their business. It’s an excellent fit for customers of any size.



For customers that want to maintain their equipment on their own (but may occasionally call on Carrier for on-demand expert service) or want to sign up for our most basic plans.

Designed for customers who want to sign up for a service plan that includes more value-added options, such as a multi-year service agreement, preventive maintenance, or remote monitoring.

This is the most comprehensive service offering for each of our businesses, and it has one purpose: to provide customers with complete peace of mind. We will use unmatched customer support, coupled with cutting edge technology to optimize performance, maximize uptime, and minimize cost.

Service in Action

We’ve been delivering unparalleled service across the globe for decades. Here are just a couple of recent examples of our service in action

BluEdge Across Our Business

Each of the Carrier businesses have adapted BluEdge for their products and unique customer requirements. Here’s how you can find out more:

The Future of BluEdge

We are just at the beginning of this new service journey with the launch of BluEdge, but see infinite possibilities for our service business to change the world for the better. Carrier is committed to providing sustainable service that’s on the leading edge of technology and innovation with investments in predictive analytics and remote intervention. BluEdge will continue to evolve to best meet the ever-changing needs of our customers, so keep in touch and check back for the latest information.