The BluEdge service platform is Carrier’s new, best-in-class service and aftermarket offering. Leveraging our unmatched product expertise, the BluEdge service platform provides customers with superior service throughout the lifecycle of their HVAC, Refrigeration, and Fire & Security equipment.
A Tier for Every Business
Our tiered service model offers customers a range of options to meet the particular needs of their business. It’s an excellent fit for customers of any size.
For customers that want to maintain their equipment on their own (but may occasionally call on Carrier for on-demand expert service) or want to sign up for our most basic plans.
Designed for customers who want to sign up for a service plan that includes more value-added options, such as a multi-year service agreement, preventive maintenance, or remote monitoring.
This is the most comprehensive service offering for each of our businesses, and it has one purpose: to provide customers with complete peace of mind. We will use unmatched customer support, coupled with cutting edge technology to optimize performance, maximize uptime, and minimize cost.
Service in Action
We’ve been delivering unparalleled service across the globe for decades. Here are just a couple of recent examples of our service in action.