It instills confidence in our customers, who know that Carrier is there to support them with unmatched expertise and superior service throughout the lifecycle of their HVAC, Refrigeration, and Fire & Security equipment. We’re proud to be celebrating the first anniversary of BluEdge, but we’re just getting started!
Get the Edge. BluEdge.
A Tier for Every Business
Our tiered service model offers customers a range of options to meet the particular needs of their business.
Core For customers who want to maintain their equipment on their own (but may occasionally call on Carrier for on-demand expert service) or want to sign up for our most basic plans.
Enhance Designed for customers who want to sign up for a service plan that includes more value-added options, such as a multi-year service agreement, preventive maintenance, or remote monitoring.
Elite This is the most comprehensive service offering for each of our businesses, and it has one purpose: to provide customers with complete peace of mind. Unmatched customer service meets cutting-edge technology to optimize performance, maximize uptime, and minimize cost.
BluEdge plays a pivotal role in many of Carrier’s most critical initiatives.
BLUEDGE + HEALTHY BUILDINGS
Inspiring Confidence With Healthy Buildings
Carrier’s approach to Healthy Buildings starts with a health and wellness assessment. Our expert technicians analyze your building to determine where there are opportunities to improve Indoor Air Quality (IAQ), wellness, security & more.
BLUEDGE + CONNECTED COLD CHAIN
Delivering Confidence In The Cold Chain
It’s never been more important that fresh food, life-saving medicine, and critical vaccines are safely transported and stored. BluEdge equipment monitoring and maintenance services help ensure that at each link of the connected cold chain and vital refrigerated equipment are operating continuously and at peak performance and efficiency.
Lynx Fleet intelligently monitors connected refrigeration systems from anywhere in the world, improving visibility for asset owners, producers, and fleet managers on the products being transported.
BLUEDGE + COMMERCIAL HVAC
The Confidence To Give Your System An Edge
Maximize performance, protect your investments and maintain your HVAC budget with the customizable BluEdge service platform. Carrier helps you create a plan that ensures your equipment’s peak performance and longevity.
Service in Action
We’ve been delivering unparalleled service across the globe for decades. Here are just a couple of recent examples of our service in action.
BluEdge Across Our Business
Leveraging our unmatched product expertise, the BluEdge service platform inspires confidence by providing customers with superior service throughout the lifecycle of their HVAC equipment.
BluEdge service offerings supplement the original factory warranty on Carrier Transicold refrigeration units, providing Truck/Trailer customers peace of mind with uninterrupted coverage.