Skip to main content

Standard Terms & Conditions of Purchase

Current Terms & Conditions

When your company accepts a purchase order to sell goods or services to Carrier, or your company delivers goods or services to Carrier pursuant to an order, your company accepts Carrier’s Standard Terms & Conditions of Purchase which are currently in effect in the country where the Carrier site to which you deliver such goods and/or services is located (“Terms & Conditions”). 

To find the specific Terms & Conditions applicable to your company’s sale of goods or services please click on your region below and identify the country in which the Carrier site to which such goods and services will be delivered is located and find a copy of the applicable Terms & Conditions.

Please note that for certain countries multiple versions of the Terms & Conditions are available and which version specifically applies to your sale of goods or services depends on what goods/services you are selling, whether your business is subject to certain regulations and/or the specific Carrier legal entity to whom you are selling. To the extent there are multiple versions of the same Terms & Conditions in different languages, and there is a dispute, the English version shall control unless contrary to applicable law. 

If you have problems accessing these online Terms & Conditions, if you have any questions regarding which version of the Terms & Conditions applies to you, or if you disagree with any of them, please contact the Customer Assistance Center at [email protected] or contact your local Carrier representative prior to accepting, confirming, acknowledging or fulfilling Carrier’s purchase order.

Europe, Middle East, & Africa


 Country/Region 

Language

Available Documents 

Belgium, The Netherlands & Luxembourg

 Dutch

file_download Standard Terms & Conditions - 0123  

Belgium, The Netherlands & Luxembourg

 English

file_download Standard Terms & Conditions - 0123  

Belgium, The Netherlands & Luxembourg

 French

file_download Standard Terms & Conditions - 0123  

Czech Republic

English 

file_download Standard Terms & Conditions - 0123  

file_download Standard Terms & Conditions - Attachment A - 0123  

file_download Standard Terms & Conditions - Attachment B - 0123  

file_download Standard Terms & Conditions - Attachment C - 0123

Denmark

 English

file_download Standard Terms & Conditions - Autronica - 0123  

Finland

English 

file_download Standard Terms & Conditions - Autronica - 0123  

file_download Standard Terms & Conditions - Marioff - 0123  

France

 English

file_download Standard Terms & Conditions - 1023  

France

 French

file_download Standard Terms & Conditions - 1023  

Hungary

 English

file_download Standard Terms & Conditions - 0123  

file_download Standard Terms & Conditions - Attachment A - 0123  

file_download Standard Terms & Conditions - Attachment B - 0123  

file_download Standard Terms & Conditions - Attachment C - 0123

Italy

 English

file_download Standard Terms & Conditions - Goods - 0123  

file_download Standard Terms & Conditions - Services - 0123  

Norway

English

file_download Standard Terms & Conditions - Autronica - 0123  

Poland

Polish

file_download Standard Terms & Conditions - 1023  

file_download Standard Terms & Conditions Poland Manufacturing Polish - 1023  

Portugal

Portuguese

file_download Standard Terms & Conditions - F&S - 0123  

file_download Standard Terms & Conditions - HVAC - 0123  

Slovakia

 English

file_download Standard Terms & Conditions - 0123  

file_download Standard Terms & Conditions - Attachment A - 0123  

file_download Standard Terms & Conditions - Attachment B - 0123  

file_download Standard Terms & Conditions - Attachment C - 0123

Spain

Spanish

file_download Standard Terms & Conditions - F&S - 0123  

file_download Standard Terms & Conditions - HVAC - 0123  

file_download Standard Terms & Conditions - Industrial - 0123  

file_download Standard Terms & Conditions - Marioff - 0123

file_download Standard Terms & Conditions - Onity, S.L - 0123  

file_download Standard Terms & Conditions - Refrigeración - 0123  

file_download Standard Terms & Conditions - Riello - 0123  

file_download Standard Terms & Conditions - Transicold - 0123

Sweden

English

file_download Standard Terms & Conditions - Autronica - 0123  

United Kingdom

English

file_download Standard Terms & Conditions - Toshiba Carrier - 0123  

Asia Pacific


 Country/Region 

Language

Available Documents 

Australia

 English 

file_download Standard Terms & Conditions - 0123 

Brunei

 English 

file_download Standard Terms & Conditions - 0123 

India

 English

file_download Standard Terms & Conditions - 0123 

Japan

Japanese

file_download Standard Terms & Conditions - 0123 

file_download Standard Terms & Conditions - Attachment A - 0123 

file_download Standard Terms & Conditions - Attachment B - 0123 

file_download Standard Terms & Conditions - Attachment C - 0123

file_download Standard Terms & Conditions - Subcontractors - 0123

Malaysia

English

file_download Standard Terms & Conditions - 0123 

People's Republic of China - Hong Kong

 English

file_download Standard Terms & Conditions - 0123 

People's Republic of China

 Traditional 

file_download Standard Terms & Conditions - 0123 

file_download Standard Terms & Conditions - Ad Service - 0323 

file_download Standard Terms & Conditions - Building Decoration - 0323 

file_download Standard Terms & Conditions - General Service - 0323 

file_download Standard Terms & Conditions - Vehicle Service - 0323 

Singapore

English

file_download Standard Terms & Conditions - 0123 

Taiwan

Traditional

file_download Standard Terms & Conditions - Equipment - 0123 

file_download Standard Terms & Conditions - Indirect - 0123 

file_download Standard Terms & Conditions - Spare Parts - 0123 

file_download Standard Terms & Conditions - Subcontractors - 0123 

Thailand

English

file_download Standard Terms & Conditions - 0123 

Thailand

Thai

file_download Standard Terms & Conditions - 0123 

Vietnam

English

file_download Standard Terms & Conditions - 0123 

EMEA

Europe, Middle East, & Africa


 Country/Region 

Language

Available Documents 

Belgium, The Netherlands & Luxembourg

 Dutch

file_download Standard Terms & Conditions - 0123  

Belgium, The Netherlands & Luxembourg

 English

file_download Standard Terms & Conditions - 0123  

Belgium, The Netherlands & Luxembourg

 French

file_download Standard Terms & Conditions - 0123  

Czech Republic

English 

file_download Standard Terms & Conditions - 0123  

file_download Standard Terms & Conditions - Attachment A - 0123  

file_download Standard Terms & Conditions - Attachment B - 0123  

file_download Standard Terms & Conditions - Attachment C - 0123

Denmark

 English

file_download Standard Terms & Conditions - Autronica - 0123  

Finland

English 

file_download Standard Terms & Conditions - Autronica - 0123  

file_download Standard Terms & Conditions - Marioff - 0123  

France

 English

file_download Standard Terms & Conditions - 1023  

France

 French

file_download Standard Terms & Conditions - 1023  

Hungary

 English

file_download Standard Terms & Conditions - 0123  

file_download Standard Terms & Conditions - Attachment A - 0123  

file_download Standard Terms & Conditions - Attachment B - 0123  

file_download Standard Terms & Conditions - Attachment C - 0123

Italy

 English

file_download Standard Terms & Conditions - Goods - 0123  

file_download Standard Terms & Conditions - Services - 0123  

Norway

English

file_download Standard Terms & Conditions - Autronica - 0123  

Poland

Polish

file_download Standard Terms & Conditions - 1023  

file_download Standard Terms & Conditions Poland Manufacturing Polish - 1023  

Portugal

Portuguese

file_download Standard Terms & Conditions - F&S - 0123  

file_download Standard Terms & Conditions - HVAC - 0123  

Slovakia

 English

file_download Standard Terms & Conditions - 0123  

file_download Standard Terms & Conditions - Attachment A - 0123  

file_download Standard Terms & Conditions - Attachment B - 0123  

file_download Standard Terms & Conditions - Attachment C - 0123

Spain

Spanish

file_download Standard Terms & Conditions - F&S - 0123  

file_download Standard Terms & Conditions - HVAC - 0123  

file_download Standard Terms & Conditions - Industrial - 0123  

file_download Standard Terms & Conditions - Marioff - 0123

file_download Standard Terms & Conditions - Onity, S.L - 0123  

file_download Standard Terms & Conditions - Refrigeración - 0123  

file_download Standard Terms & Conditions - Riello - 0123  

file_download Standard Terms & Conditions - Transicold - 0123

Sweden

English

file_download Standard Terms & Conditions - Autronica - 0123  

United Kingdom

English

file_download Standard Terms & Conditions - Toshiba Carrier - 0123  

APAC

Asia Pacific


 Country/Region 

Language

Available Documents 

Australia

 English 

file_download Standard Terms & Conditions - 0123 

Brunei

 English 

file_download Standard Terms & Conditions - 0123 

India

 English

file_download Standard Terms & Conditions - 0123 

Japan

Japanese

file_download Standard Terms & Conditions - 0123 

file_download Standard Terms & Conditions - Attachment A - 0123 

file_download Standard Terms & Conditions - Attachment B - 0123 

file_download Standard Terms & Conditions - Attachment C - 0123

file_download Standard Terms & Conditions - Subcontractors - 0123

Malaysia

English

file_download Standard Terms & Conditions - 0123 

People's Republic of China - Hong Kong

 English

file_download Standard Terms & Conditions - 0123 

People's Republic of China

 Traditional 

file_download Standard Terms & Conditions - 0123 

file_download Standard Terms & Conditions - Ad Service - 0323 

file_download Standard Terms & Conditions - Building Decoration - 0323 

file_download Standard Terms & Conditions - General Service - 0323 

file_download Standard Terms & Conditions - Vehicle Service - 0323 

Singapore

English

file_download Standard Terms & Conditions - 0123 

Taiwan

Traditional

file_download Standard Terms & Conditions - Equipment - 0123 

file_download Standard Terms & Conditions - Indirect - 0123 

file_download Standard Terms & Conditions - Spare Parts - 0123 

file_download Standard Terms & Conditions - Subcontractors - 0123 

Thailand

English

file_download Standard Terms & Conditions - 0123 

Thailand

Thai

file_download Standard Terms & Conditions - 0123 

Vietnam

English

file_download Standard Terms & Conditions - 0123