Skip to main content

SUPPLIERS

Our suppliers are a critical part of the global Carrier team. From their innovation to their commitment to quality, our suppliers work with us every day to meet and exceed the needs of our customers’ and enable us to achieve our goals in operational excellence.

Supplier Excellence

Supplier-Excellence-Logo





At Carrier, we count on our suppliers to meet the same high standards for quality, delivery, cost and customer satisfaction that we place on ourselves. Carrier’s Supplier Excellence program is designed to rate our suppliers on key metrics and to develop a long-term business relationship with our Carrier Preferred level suppliers. Suppliers can reach Carrier Preferred status by committing to operational excellence and to meeting cost and sustainability targets.

If you are currently a Carrier supplier, we encourage you to reach out to your supply chain contact to learn more about the Supplier Excellence program.


Supplier Excellence Preferred Criteria

0

Factory escapes for the last 6 months

≥ 98%

On-time delivery for the last 12 months

Adhere to problem solving guidance to address issues in a disciplined and timely manner

Meet required, commodity-specific PPM level - driving towards zero defects

≥ 50

EcoVadis Sustainability Score

Supplier Collaboration Dashboard

As part of the Supplier Excellence program, Carrier has designed the Supplier Collaboration Dashboard to provide increased communication and share performance data with our suppliers. This dashboard serves as an online collaboration platform between Carrier and our suppliers to share current performance metrics and future continuous improvement activities. With increased transparency of data, suppliers can align with Carrier to improve and sustain customer satisfaction by delivering world class quality parts, on time, every time.

Carrier Alliance

Carrier Alliance is our supplier-focused program that optimizes the Carrier supply chain by strengthening and lengthening our relationships with our most valued and strategic suppliers. Representing the best of the best, a select group that shares our expansive geographic reach, breadth of offering, focus on quality and cost excellence, and commitment to diversity and sustainability, suppliers participating in the Carrier Alliance program benefit from increased recognition, participation in roadmap alignment and the designation of Supplier Excellence Preferred status.

Carrier Alliance Criteria and Benefits

Supplier Diversity

Our supplier diversity initiatives are focused on establishing relationships with qualified suppliers that fall into the diverse categories as defined. Developing these relationships not only brings value to our company, but also to our communities. At Carrier, we are committed to supplier diversity and recognize it as an essential part of our success.

Supplier Resources